Disputing a Dun & Bradstreet (D&B) credit report involves several steps to ensure that inaccuracies or outdated information are corrected. Here's how you can go about it:
1. Review Your Credit Report
- Obtain Your Report: Get a copy of your Dun & Bradstreet business credit report.
- Identify Errors: Carefully review all sections of the report, including company information, trade payments, financials, and public filings. Note any inaccuracies or discrepancies.
2. Gather Supporting Documentation
- Collect Evidence: Gather documents that support your claim, such as financial statements, payment records, invoices, and any correspondence with vendors, suppliers and creditors.
3. Submit a Dispute
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Online Submission:
- D&B iUpdate Portal: Use the D&B iUpdate online portal to submit your dispute. You may need to create an account if you don't have one.
- Input Details: Log in to the portal, navigate to the section where you can file a dispute, and provide the necessary details along with your supporting documentation.
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Phone Submission:
- Contact Customer Service: Call Dun & Bradstreet's customer service at (800) 463-6362 to initiate the dispute process. They will guide you on what steps to take and what documentation is required.
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Mail Submission:
- Write a Letter: Send a detailed letter outlining the errors in your report. Clearly explain each error, referencing the specific sections of the report.
- Attach Documents: Include all relevant supporting documentation to substantiate your claims.
- Mail to: Dun & Bradstreet 103 JFK Parkway Short Hills, NJ 07078
4. Follow Up on Your Dispute
- Investigation Process: D&B will investigate the dispute by contacting your vendors, suppliers or creditors to verify the information.
- Check Status: Regularly check the status of your dispute through the D&B iUpdate portal or via communication from D&B. Respond promptly to any requests for additional information.
5. Resolution
- Outcome Notification: Once the investigation is complete, D&B will update your credit report if the dispute is validated. You will be notified of the outcome.
- Verify Changes: Obtain an updated copy of your credit report to ensure that the necessary corrections have been made.
Tips for a Successful Dispute
- Be Specific: Clearly state each error and provide precise details and evidence.
- Keep Records: Maintain a copy of all correspondence and documentation submitted for the dispute.
- Follow Up: Regularly monitor the progress of your dispute and be proactive in providing any additional information requested by D&B.
By following these steps, you can ensure that your Dun & Bradstreet credit report accurately reflects your company's creditworthiness.
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